Helpdesk for Teams

Manage your tickets with the help of sundesk helpdesk software.

Make the ticket management easy with Sundesk.

Sundesk helpdesk is build to solve the issue of ticket management in SharePoint and Microsoft Teams, the system will be accessible inside teams and SharePoint, it will help your users to track the ticket and the history of it.

Features

Following are the key features of the sundesk helpdesk system.

Manage Tickets

You can manage your tickets very easily using the various features we have.

a black and white photo of a neon sign
a black and white photo of a neon sign
Create Ticket From Email

You can create a ticket very quickly by sending just an email.

You can assign the ticket to the right person automatically by selecting the category.

Auto assign tickets
white printer paper with heart shaped and star shaped stones
white printer paper with heart shaped and star shaped stones
woman in black long sleeve shirt holding white paper
woman in black long sleeve shirt holding white paper
black blue and yellow textile
black blue and yellow textile
Individual view for admins and users

The tool has separate views for administrators and normal users.

blue and white logo guessing game
blue and white logo guessing game
Customized notifications

User can customize the notifications based on their need.

turned on monitoring screen
turned on monitoring screen
Dashboard for quick view

We have an interactive dashboard which will display all the necessary information.

Book a demo

Find out more about the helpdesk software.

person holding pencil near laptop computer
person holding pencil near laptop computer