Helpdesk for Teams
Manage your tickets with the help of sundesk helpdesk software.
Make the ticket management easy with Sundesk.
Sundesk helpdesk is build to solve the issue of ticket management in SharePoint and Microsoft Teams, the system will be accessible inside teams and SharePoint, it will help your users to track the ticket and the history of it.
Features
Following are the key features of the sundesk helpdesk system.
Manage Tickets
You can manage your tickets very easily using the various features we have.
Create Ticket From Email
You can create a ticket very quickly by sending just an email.
You can assign the ticket to the right person automatically by selecting the category.
Auto assign tickets
Individual view for admins and users
The tool has separate views for administrators and normal users.
Customized notifications
User can customize the notifications based on their need.
Dashboard for quick view
We have an interactive dashboard which will display all the necessary information.